Account and data deletion

Accounts are not created in the App — they are created by UniPOS or by the restaurant in the web admin panel. Deletion therefore works as follows, depending on the account type:

• Staff account — an account the restaurant creates for a manager, accountant, storekeeper, etc. (the restaurant name is also entered at sign-in).
• Owner account — the main account of the restaurant (or branch); deleting it means closing the restaurant’s entire UniPOS account.

1. Ask the restaurant owner or administrator to delete your account. They can remove the user in the UniPOS web admin panel.
2. If that is not possible, email contact@unipos.tech with the subject “Hesabın silinməsi / Account deletion”, stating the restaurant name, your username and your name.
3. After confirming with the restaurant owner that the account is yours, we delete it within 30 days and let you know.

1. Email contact@unipos.tech from the contact email registered on the account with the subject “Hesabın silinməsi / Account deletion” (or call +994 77 501 25 07).
2. State the restaurant name and username, and say whether you want a specific user or the whole restaurant deleted.
3. We verify that you own the account — we may ask for additional information if needed.
4. After verification we complete the deletion within 30 days and confirm the result to you.

Before sending the request, we recommend downloading any reports you need from the web admin panel — they cannot be restored after deletion.

• the user account and sign-in credentials (username, password);
• push notification tokens and device information;
• notification preferences;
• user-specific settings (for example dashboard layout and permissions);
• when the whole restaurant is deleted — the restaurant’s business data (menu, stock, staff, customer records, etc.), with the exceptions listed below.

• Sales and fiscal records (receipts, payments and related accounting data) — kept for the period required by applicable tax and accounting law, then deleted.
• Anonymised, aggregated statistics — cannot identify a person and may be kept indefinitely.
• The deletion request itself (correspondence) — may be kept for the period required by law to show that the request was fulfilled.

Retained data is used only to meet legal obligations.

To remove only the data on your phone without deleting the account:

• tap Log out in the App — the session, cached reports and push token are removed;
• uninstall the App — the PIN and all on-device settings are removed as well.

In this case your account and the restaurant’s data stay on UniPOS servers and are available again when you sign in.

You do not need to delete your account to stop push notifications:

• turn off Push notifications in the App’s Settings — the token is removed from the server; or
• turn off notifications for the App in your phone’s system settings.

For questions about deletion:

• Brand: UniPOS
• Tax ID (VÖEN): 8402255022
• Email: contact@unipos.tech
• Phone: +994 77 501 25 07
• Website: unipos.tech

More on how personal data is processed: Privacy policy.